Master MyStore.gg
Everything you need to create beautiful online stores, manage products, and grow your business.
Getting Started
Create your first store and understand the MyStore.gg dashboard.
Visit MyStore.gg
Click 'Get Started' on the homepage to begin the signup process.
Create Your Account
Enter your email address and create a secure password. Verify your email to activate your account.
Set Up Your First Store
Choose a store name, select a URL slug (e.g., mystore.gg/your-store), and pick a template.
Choose a memorable slug - it becomes your store's permanent web address!
Once logged in, you'll land on the Dashboard - your central hub for monitoring sales, managing products, and configuring your store.
Revenue Overview
Track total sales, orders, and revenue at a glance
Recent Orders
See the latest orders and their fulfillment status
Product Management
Add, edit, and organize your entire catalog
Quick Actions
One-click access to common tasks
Navigation Tip
Use the sidebar to navigate between Dashboard, Products, Orders, and Settings. The sidebar collapses on mobile for a clean experience.
Store Setup
Configure your store settings, branding, and business information.
Access store settings from Settings → Store in your dashboard.
You can create and manage up to 3 stores from a single MyStore.gg account. This is perfect if you run multiple brands or want to separate product lines.
How to Create a New Store
Open the Store Switcher
Click on your store name in the top-left corner of the sidebar. You'll see a dropdown showing all your stores.
Click 'Create New Store'
If you haven't reached your limit of 3 stores, you'll see an option to create a new one at the bottom of the dropdown.
Set Up Your New Store
Choose a name, URL slug, template, and style guide. Each store is completely independent with its own products, orders, and settings.
You can quickly switch between stores anytime using the store switcher in the sidebar.
New to MyStore.gg? You can toggle Demo Mode to see what your dashboard looks like with sample products and orders. This helps you understand the interface before adding your own products.
Look for the "Show Demo Data" toggle at the top of your Dashboard. When enabled, you'll see example products, orders, and revenue statistics. Turn it off anytime to see your real data.
Every store gets a free subdomain at mystore.gg/your-store-slug
Use your own domain (e.g., shop.yourbrand.com) with automatic SSL. This feature is coming in a future update.
Products
Add, edit, and organize your product catalog.
Navigate to Products
Click 'Products' in the sidebar, then click 'Add Product' to start.
Enter Product Details
Add a name, description, and upload product images. Write compelling descriptions that help customers understand your product.
High-quality images significantly increase conversion rates. Use multiple angles and lifestyle shots!
Choose Product Type
Select 'Physical' for tangible products that require shipping, or 'Digital' for downloadable products.
Set Status
Save as 'Draft' to continue editing later, or set to 'Active' to publish immediately to your storefront.
Physical Products
- • Requires shipping address at checkout
- • Supports flat-rate shipping
- • Inventory tracking enabled
- • Weight and dimensions optional
Digital Products
- • No shipping required
- • Instant delivery after purchase
- • Upload downloadable files
- • Great for courses, ebooks, art
Multiple Angles
Show your product from different perspectives
High Resolution
Use at least 1000x1000px for sharp images
Consistent Style
Keep backgrounds and lighting uniform
Order bumps are add-on products you can offer at checkout. When a customer is about to purchase a product, you can suggest a complementary item with one click to add—helping you increase your average order value.
Example Order Bumps
- • Phone case → Screen protector
- • Running shoes → Performance socks
- • Online course → Printable workbook
- • Coffee beans → Travel mug
Creating an Order Bump
Edit Your Product
Open the product you want to add an order bump to and scroll to the Order Bumps section.
Add a Bump Product
Select the product you want to offer as an add-on. Choose a product that complements the main item.
Configure the Offer
Write a compelling headline (e.g., 'Add this to your order!'), a short description explaining the value, and optionally set a discount percentage.
Order bumps with 10-20% discounts convert much better than full-price offers.
Variants & SKUs
Create product variations for size, color, and more.
Variants are different versions of the same product. For example, a t-shirt might come in multiple sizes and colors - each combination is a unique variant with its own SKU, price, and inventory.
Example: T-Shirt Variants
Inventory Safety
Inventory is only decremented after payment is confirmed. This prevents overselling and ensures accurate stock counts even during high-traffic sales.
Orders
View, manage, and fulfill customer orders.
View all orders in the Orders section. Each order shows customer details, items purchased, and fulfillment status.
Order Statuses
When an order is paid, you'll receive a notification. Click into the order to view shipping details and mark it as fulfilled once shipped.
Order Details
View items, quantities, and customer address
Mark Fulfilled
Update status when shipped to notify customer
Discounts
Create discount codes and promotions to boost sales.
Discount codes are a powerful way to attract new customers, reward loyal buyers, and run promotional campaigns. Access discounts from Discounts in your sidebar.
Navigate to Discounts
Click 'Discounts' in the sidebar, then click 'Create Discount' to start.
Choose a Discount Code
Enter a memorable code like SAVE10 or WELCOME20. This is what customers will enter at checkout.
Use short, easy-to-remember codes. ALL CAPS works great for visibility!
Set Discount Type and Value
Choose between percentage off (e.g., 10%) or fixed amount off (e.g., $5). Set the value for your discount.
Configure Optional Limits
Set minimum order requirements, usage limits, and validity dates to control how the discount can be used.
Best Practices
- • Use limited-time discounts with end dates to create urgency
- • Set minimum order values to increase average order size
- • Track usage to measure campaign effectiveness
- • Use "Compare at Price" on products for instant sale pricing
Gift Cards
Issue gift cards that customers can redeem at checkout.
Gift cards let customers purchase store credit that can be redeemed at checkout. They're perfect for holidays, special occasions, or when someone isn't sure what to buy. Access gift cards from Gift Cards in your sidebar.
Navigate to Gift Cards
Click 'Gift Cards' in the sidebar to view all your gift cards and their status.
Create a New Gift Card
Click 'Create Gift Card' and choose a denomination amount ($25, $50, $100, or custom).
Popular denominations are $25, $50, and $100 - they make great gifts!
Add Recipient (Optional)
Enter an email address if you want to send the gift card directly to someone.
Share the Code
Each gift card has a unique code in the format XXXX-XXXX-XXXX-XXXX. Share this code with your customer.
Customers enter their gift card code during checkout. The balance is automatically applied to their order. If the order total exceeds the gift card value, they pay the difference.
Gift Card Tips
- • Gift cards are store-specific - each store has its own codes
- • Consider offering gift cards during holidays for extra sales
- • Monitor your gift card stats to see redemption rates
Product Reviews
Let customers share their feedback and build trust with star ratings.
Customer reviews build trust and help shoppers make decisions. All reviews go through a moderation workflow before appearing on your storefront. Access reviews from Reviews in your sidebar.
View Pending Reviews
Navigate to Reviews in the sidebar. You'll see a badge showing how many reviews need your attention.
Review the Content
Read each review carefully. You'll see the customer's name, star rating (1-5), and their written feedback.
Look for specific product feedback that helps other customers make informed decisions.
Approve or Reject
Approve genuine reviews to publish them. Reject spam, inappropriate content, or fake reviews.
Review Best Practices
- • Respond to negative reviews professionally and helpfully
- • Encourage satisfied customers to leave reviews
- • Reviews with photos tend to be more trusted by shoppers
Analytics Dashboard
Track your store's performance with visual charts and metrics.
Your analytics dashboard shows how your store is performing at a glance. Find it on your main Dashboard page when you log in.
Your dashboard includes interactive charts that help you understand sales patterns:
- Revenue Over Time: Line chart showing daily/weekly/monthly sales
- Top Products: Bar chart of your best-selling items by revenue
- Period Comparison: Compare current metrics vs previous period
Analytics Tips
- • Check your dashboard weekly to spot trends
- • Use date filters (7d, 30d, 90d) to see different time periods
- • Watch your Average Order Value - increasing it is a great growth strategy
Import & Export
Manage products in bulk using CSV files.
If you have many products to add, importing from a CSV file is much faster than creating them one by one. Go to Products and click the Import button.
Download the Template
Click 'Download Template' to get a CSV file with all the correct column headers.
Always start with our template to ensure your data is formatted correctly!
Fill in Your Products
Open the CSV in Excel or Google Sheets. Add your products, one per row. Include name, description, price, and other details.
Upload Your File
Click 'Choose File' and select your completed CSV. The import wizard will preview your products.
Review and Import
Check the preview for any errors (shown in red). Fix issues in your CSV if needed, then click Import to add all products.
Export your products to back them up, edit in bulk, or import to another store. Click Export on the Products page to download a CSV with all your product data.
Shipping Options
Configure delivery methods and free shipping thresholds.
You can offer up to 3 different shipping options for your store. Go to Settings → Store to configure your shipping methods.
Navigate to Store Settings
Click Settings in the sidebar, then select the Store tab.
Add a Shipping Option
In the Shipping section, click 'Add Shipping Option'. Enter a name (like 'Standard Shipping') and price.
Offer a mix of speeds and prices - customers love having choices!
Set Free Shipping Threshold (Optional)
Enable free shipping and set a minimum order amount. Orders over this amount get free shipping automatically.
Shipping Tips
- • Free shipping thresholds encourage larger orders
- • Digital products skip shipping automatically
- • Customers see shipping options during checkout
Print-on-Demand
Sell custom printed products without holding inventory.
Print-on-Demand (POD) lets you sell custom printed products like t-shirts, hoodies, mugs, and more - without holding any inventory. When a customer orders, the product is printed and shipped directly by the provider.
No Inventory
Products printed on demand - no upfront investment
Pay Per Sale
Only pay the provider when you make a sale
Global Shipping
Providers ship worldwide to your customers
300+ Products
Apparel, accessories, home goods, and more
Navigate to Print on Demand
Go to 'Print on Demand' in the sidebar to see all available providers.
Choose Your Provider
Click 'Configure' on your chosen provider. Each provider offers different products, pricing, and shipping options.
Enter API Credentials
Get your API key or access token from your provider's dashboard and enter it in MyStore.gg. Different providers require different credentials.
Each provider has a link to their dashboard where you can generate API credentials.
Test Connection
Click 'Test Connection' to verify your credentials work correctly before saving.
Save and Start Selling
Once connected, you can browse the provider's catalog and create products linked to their items.
How It Works
- Connect your POD provider account
- Browse their product catalog
- Create products linked to POD items
- Customer places an order
- Order automatically goes to the provider
- Provider prints and ships directly to customer
- Track fulfillment status in your dashboard
Design & Themes
Customize your storefront's look and feel.
MyStore.gg includes 5 professionally designed templates, each optimized for different types of stores.
Minimal
Clean, distraction-free for focused shopping
Modern
Contemporary design for lifestyle brands
Creator
Perfect for personal brands and influencers
Product-Focused
Hero layouts for flagship products
Content-Driven
Editorial style for storytelling brands
Each template supports 10 themes. Themes control colors, fonts, button styles, and spacing - without changing your content.
Theme Includes
- Color palette
- Typography pairing
- Button styles
- Border radius
- Spacing scale
How to Change
- Go to Settings → Design
- Browse available themes
- Preview in real-time
- Click Apply to save
Store Customizer
Edit your storefront content without touching code.
The Store Customizer lets you edit the content of your storefront—headlines, images, navigation, footer, and more—all from a simple tabbed interface. Navigate to Settings → Customize to get started.
Click the Preview button at any time to see your storefront in a new tab. Your changes are saved when you click Save Changes.
The announcement bar is a thin banner that appears at the very top of your storefront. Use it to highlight sales, free shipping thresholds, or important notices.
Your hero section is the first thing visitors see. Make it count with a compelling headline and a strong call-to-action.
Control which pages appear in your store's main navigation. Add custom links, reorder items, and toggle the cart icon.
Add/Remove Links
Create custom navigation items pointing to any page
Cart Icon
Toggle the shopping cart icon in the header
Below your hero, you can show featured products and an about section to tell your brand story.
Featured Products
- Enable/disable the section
- Custom section title
- Choose to show 4, 6, or 8 products
About Section
- Enable/disable the section
- Custom title and content text
- Optional image
Your footer appears at the bottom of every page. Use it to include important links, social media profiles, and your brand tagline.
Add your contact information so customers can reach you. This information can be displayed in your footer.
Payments
Connect Stripe and PayPal, and understand fees.
MyStore.gg supports multiple payment providers. You can connect both Stripe and PayPal to give your customers more options at checkout. Payment accounts are shared across all your stores, and you can enable or disable each one per store.
Stripe
- • Credit & debit cards
- • Apple Pay & Google Pay
- • Automatic tax calculation
- • 2-7 day payouts
PayPal
- • PayPal balance payments
- • PayPal Credit
- • Trusted checkout experience
- • Instant transfers available
Stripe Connect provides secure, PCI-compliant transactions. Follow these steps to connect your account:
Go to Settings → Payments
Find the payment settings in your dashboard.
Click 'Connect Stripe'
You'll be redirected to Stripe to create or link your account.
If you already have a Stripe account, you can connect it instantly. Otherwise, Stripe will guide you through setup.
Complete Verification
Stripe may ask for business details and bank account information for payouts.
Enable for Your Store
Once connected, toggle the Stripe account on for each store where you want to accept payments.
Example: $100 Sale
MyStore.gg uses Stripe Tax to automatically calculate and collect sales tax based on your customer's location. No manual tax configuration required.
Email Notifications
Automatic emails keep your customers informed.
Your store automatically sends emails at important moments in the customer journey. Configure notifications in Settings → Notifications.
Get notified when important things happen in your store:
- New Order Alert: Email when you receive a new order
- Low Stock Warning: Alert when inventory runs low
Abandoned Cart Recovery
Automatically recover sales from customers who didn't complete checkout.
When a customer adds items to their cart but doesn't complete checkout, your store can automatically send recovery emails to bring them back. Access this from Abandoned Carts in your sidebar.
Cart Detection
When a customer enters their email at checkout but doesn't complete the order, their cart is marked as abandoned after 1 hour.
Recovery Email Sequence
Your store sends up to 3 reminder emails: at 1 hour, 24 hours, and 72 hours after abandonment.
The 3-email sequence recovers up to 15% of abandoned carts!
Optional Discount
Include a discount code in the final email to give customers extra incentive to complete their purchase.
Your Abandoned Carts dashboard shows all carts that didn't convert, along with recovery statistics:
Recovery Tips
- • Collect email early in checkout to enable recovery
- • Keep recovery emails friendly and helpful, not pushy
- • A small discount in the final email can seal the deal
Inventory Alerts
Never run out of stock unexpectedly.
Set a low stock threshold for your store, and you'll see warnings when inventory drops below that level. Look for the low stock badge in your sidebar.
Set Your Threshold
In Settings → Store, set your low stock threshold (e.g., 5 units). Products with inventory at or below this number will be flagged.
Choose a threshold that gives you enough time to reorder or restock.
View Low Stock Products
The Products sidebar item shows a badge when products are low. Click it and use the 'Low Stock' filter to see affected items.
Take Action
Update inventory levels by editing the product, or disable 'Track Inventory' if you don't want stock management for that item.
Customer Order Lookup
Let customers track their orders without logging in.
Your storefront includes a "Track Order" link in the footer. Customers can look up their order using their email address and order number.
Customer Visits Order Status Page
They click 'Track Order' in your storefront footer, or use the link from their order confirmation email.
Enter Lookup Details
Customer enters their email address and order number (from their confirmation email).
View Order Timeline
They see a visual timeline showing order status: Confirmed → Processing → Shipped → Delivered. If shipped, tracking number is displayed.
Adding tracking numbers to orders automatically updates the customer-facing timeline!
When you add tracking information to an order, customers can see:
Order Lookup Tips
- • Add tracking numbers promptly to reduce "where's my order?" emails
- • The order lookup page reduces your customer support workload
- • Customers appreciate being able to track orders without creating an account
Team Management
Invite team members and manage permissions.
Owner
Full access to everything. Can manage billing, delete store, transfer ownership, and manage all team members.
Admin
Can manage products, orders, settings, customers, and invite/remove team members. Cannot access billing or delete store.
Manager
Can view analytics, manage products (create/edit but not delete), fulfill orders, and issue refunds. Cannot access settings or team management.
Staff
Can view dashboard and products, view orders, and update order status. Cannot create products, issue refunds, or access settings.
You can have up to 5 team members total across all your stores. This limit includes all roles (Admin, Manager, Staff) but not the Owner.
Go to Settings → Team
Find the team management section in your dashboard.
Click 'Invite Member'
Enter their email address and select a role (Admin or Staff).
They Receive an Invitation
The invited person receives an email with a link to join your store.
Invited members need to create a MyStore.gg account if they don't have one.
Frequently Asked Questions
Quick answers to common questions.
Ready to Start Selling?
Create your store in minutes and start accepting orders today.
Last updated: January 2026